Terms & Conditions

Product descriptions

We strive to display up-to-date product information but sometimes it can go wrong. This can include:

• Not having the right details for the product.
• Different product packaging than shown.
• Changes in the product colour.
• Showing the wrong amount of stock
• Product Pricing

This can be caused by differences on your computer screen or device as the actual colour of the product may be different from our website. Some product pages have colour swatches. Please use them as a guide only as they do not show the exact colour of the products.

The amount of stock that we show on the website is a guide. We will confirm the amount of stock that we have when we confirm your order.

Where possible we try and have the same prices online as in store however some prices do differ between online and in store.

We may not process your order if we notice that the product information (including prices and stock) on our website is wrong when you place your order. We also reserve the right to cancel any order regardless of the reason at our own discretion.

How do I cancel my order?

You can submit a request to cancel your order on the same day the order was placed. Please note that your request may not be able to be approved if your order has already been shipped.

If your order cannot be cancelled, you will get an email notification when the order is shipped. If you still do not want the products please refer to our returns policy (below) for details of how to return your order.

Returns

You have 30 calendar days to return an item(s) from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be returned in its original packaging.

Please provide a receipt or order confirmation with the return so that it can be easily identified.

Refunds

Once we have received your item(s) we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your return after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original payment method). You will receive the refund within 3-5 days, depending on your card issuer’s policies.

Shipping

Your will be responsible for paying for your own shipping costs for returning your item unless your item has been received faulty or you have received items different from which you have ordered. In such cases we will provide a pre-paid returns label.

Should the goods be deemed to be without fault or as ordered after inspection the cost of the return will be deducted from your refund.

Valid promotion codes may be used on Eventdecorshop.co.uk and in store. To redeem the discount online, please enter the promotion code on the Basket page. Discounts and promotions online are only valid for orders delivered within the UK. Discounts will not be applied to delivery charges. Discounts and promotions may not be exchanged for cash and are non-transferable. Promotion codes cannot be used in conjunction with any other discount offer or deal. Promotion codes may only be used once per customer per order. Event Decor Shop reserves the right to terminate discounts at any time.

Other than content you own, which you may have opted to include on this Website, under these Terms, Event Decor Shop and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved.

You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website,

You are expressly and emphatically restricted from all of the following:

• publishing any Website material in any media;
• selling, sublicensing and/or otherwise commercializing any Website material;
• publicly performing and/or showing any Website material;
• using this Website in any way that is, or may be, damaging to this Website;
• using this Website in any way that impacts user access to this Website;
• using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity;
• engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;
• using this Website to engage in any advertising or marketing;

Certain areas of this Website are restricted from access by you and Event Decor Shop may further restrict access by you to any areas of this Website, at any time, in its sole and absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality of such information.

In these Website Standard Terms And Conditions, “Your Content” shall mean any audio, video, text, images or other material you choose to display on this Website. With respect to Your Content, by displaying it, you grant Event Decor Shop a non-exclusive, worldwide, irrevocable, royalty-free, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media. Your Content must be your own and must not be infringing on any third party’s rights. Event Decor Shop reserves the right to remove any of Your Content from this Website at any time, and for any reason, without notice.

This Website is provided “as is,” with all faults, and Event Decor Shop makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consult or advice to you.

In no event shall Event Decor Shop, nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and Event Decor Shop, including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

You hereby indemnify to the fullest extent Event Decor Shop from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms.

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

Event Decor Shop is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.

Event Decor Shop shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, .you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between Event Decor Shop and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same.

The eventdecorshop.co.uk site is owned and operated by Trimming Shop 007 Ltd a company registered in England and Wales whose registered office is at;

Unit 3, Station Approach, Windmill Lane, Cheshunt, EN8 9AQ

If you have any queries please contact Customer Services at info@eventdecorshop.co.uk

Company Registration No. 9244561, VAT No. GB212812054

If you have any enquires contact us on 0208 945 5955